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Current Network Status:
There are no outages reported currently, all
servers and network connections are at 100% efficiency.
To contact us please use any of the following contact methods
below:
Quick Access:
Quote Requests & Sales:
Click here to get an online quote for a website or a software application.
Billing & Accounts:
Click here to
e-mail our accounting department.
New Domain Registrations & Information:
Click here to
e-mail our domain registrations department.
General Information:
Customer service & general company information.
Customer Service:
1-800-876-6414 - Extension x 103.
Fax: 1416.352.1353.
Technical Support:
You may find your answer most quickly by visiting our knowledge base section
below, our knowledge base contains answers to the most Frequently Asked
Questions. If your question could not be answered using our knowledge base
please feel free to contact our live 24/7/365 support staff via e-mail at:
support@webapptron.com or you can
call our emergency
technical support team at: 1-800-876-6414 - Extension x 102.
Please note: This telephone extension is
for emergency and critical issues only, for all other issues please open a
support ticket via our online support ticketing system or e-mail us.
Sales:
If you have any questions before signing up, please direct all questions to
our 24/7 sales department by e-mail at:
info@webapptron.com or by calling:
1-800-876-6414 - Extension x 106.
Shared Unix or Windows Server Accounts - 1-800-876-6414
- Extension x 106.
Dedicated/Virtual Servers & Resellers - 1-800-876-6414 - Extension x 106.
Billing questions:
Direct all billing questions or cancellation requests to our billing department.
If requesting cancellation, please include your domain name, username and
password as confirmation, to cancel your account please e-mail us at:
billing@webapptron.com or call
us at: 1-800-876-6414 - Extension x 101.
General Company questions:
Human Resources, Job openings, detailed descriptions:
hr@webapptron.com,
our HR department can also be reached at: 1-800-876-6414 - Extension x
108.
Network/Email Abuse:
If you believe one of our clients is abusing our servers or you have a spam
complaint, please forward as much information as possible (i.e. if a spam
complaint, full headers of the email) to our network abuse department at:
security@webapptron.net, for
critical and emergency network and security related issues our Network Security department can be
reached at: 1-800-876-6414 - Extension x 107.
FTP Servers:
ftp.webapptron.com
ftp.webapptron.net
web-01.webapptron.net
web-04.webapptron.net
web-php5.webapptron.net
Mail Servers:
Primary:
mail.webapptron.net (POP3 & SMTP)
Secondary (POP3 & SMTP) Server Aliases:
pop.webapptron.com
smtp.webapptron.com
pop.webapptron.net
smtp.webapptron.net
Primary File Manager Login:
http://web01.webapptron.net/webshell4/index.php
Primary
PHP MyAdmin Login:
http://mysql.webapptron.net/phpMyAdmin/index.php
Primary
Webmail Login: http://webmail.webapptron.com
Blackberry Enterprise Server Login:
https://bis.na.blackberry.com/html?brand=bell
Name Servers:
Primary:
NS1.WEBAPPTRON.NET
Secondary:
NS2.WEBAPPTRON.NET
Primary:
NS1.WEBAPPTRON.CA
Secondary:
NS2.WEBAPPTRON.CA
Primary:
NS1.WEBAPPTRON.ORG
Secondary:
NS2.WEBAPPTRON.ORG
Password Utilities:
Forgot your control panel password?. Please click
here to retrieve your
password.
Click
here to change your mailbox password.
Control Panel Login(s):
H-SPHERE
CP Login
Getting Started with webapptron.COM Inc. website development & web hosting services.
END LICENCE
USER AGREEMENT & OUR ACCEPTABLE USAGE POLICY
 (Learn
about H Sphere)
User Guide for
Menu Based Skin (*NEW UPDATE*
- Current CP Version)
User Guide for
No Menu Skin (*NEW UPDATE* - Current CP Version
User Guide for Plesk Reloaded v8.0
Unix Control Panel
User Guide for Plesk Reloaded v7.5.6
Windows Control Panel
Plesk
Reloaded Control Panel Documentation
(Learn about Horde)
Horde Webmail Client:
*NEW UPDATE*
User Guide for
Webmail
Site Studio Help
File - *NEW UPDATE*
e-Commerce System Help Manual - *NEW
ADDITION*
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